(419) 405-1000
How We Began
Looking for accessible and caring mental health services from women owned providers? Wildwood Counseling Services has you covered.
Co-founders Cassie and Billi began their private practice offering mental health services to the Toledo, Ohio area in December 2020, bringing years of experience working with victims of crime, childhood trauma/mental health, PTSD, anxiety, and depression. Cassie and Billi are committed to inclusion, therefore we are LGBTQIA+ affirming.
With the pandemic making mental health care more necessary than ever, Cassie and Billi made it their mission to prioritize accessibility for their clients. They implemented online booking, sliding fee scales, same week availability, and virtual appointments to ensure that their services were available to everyone who needed them.
Now, in 2024, they have expanded to work with clinicians who specialize in a variety of topics to serve our diverse communities including eating disorders, grief, religious trauma, polyamorous relationship couples counseling, porn addictions, and more.
Let's Chat
We are currently accepting new clients for mental health and massage therapy, with evening and weekend availability.
We accept clients for therapy ages 5 and up.
Contact us using the form below to ask us any questions that you have, schedule an appointment, or ask questions about your insurance coverage.
3454 Oak Alley Court Suite 209 & 505, Toledo, OH 43606
(419) 405-1000
Policies
Insurance:
If we are not in network with your insurance provider, you may be eligible for reimbursement for out-of-network services or to receive reimbursement through your FSA/HSA. Contact your insurance provider to understand your eligibility.
HIPAA and Telehealth Sessions:
We take your privacy and security seriously. All of our virtual mental health therapy sessions are conducted through a secure and HIPAA-compliant video platform to protect your personal health information.
In compliance with HIPAA regulations, we have implemented a variety of administrative, physical, and technical safeguards to ensure the confidentiality and integrity of your personal health information. These include but are not limited to secure video conferencing software, encrypted email communication, and password-protected electronic health records.
Please note that while we take every effort to ensure the security of your information, there are certain inherent risks with any online communication. By using our virtual mental health therapy services, you acknowledge and accept these risks.
If you have any questions or concerns about our HIPAA compliance policies, please don't hesitate to contact us.
No Show/Late Cancel Policy:
In the event that an appointment is cancelled less than 24 hours in advance, the clients card on file will be charged a fee out of the respect of the clinician’s time as well as client’s that are in need of appointments.
Good Faith Estimate:
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.
As a strength-based and client-centered practice, we empower our clients to determine their own course of mental health treatment (including but not limited to: frequency of treatment, choice of clinician, length of service). It is not possible to know in advance how many sessions a person may need. Ultimately, as the client, it is your decision when to stop therapy.