We are currently accepting new clients, with evening and weekend availability. Contact us using the form below to ask us any questions that you have, schedule an appointment, or ask questions about your insurance coverage.
3454 Oak Alley Court Suite 209 & 505, Toledo, OH 43606
How Can We Help?
We’ve pulled some of the most frequently asked questions and compiled them into one place. Should you have any other questions that we may have missed, contact us and we will do our best to help you.
Do you offer sliding scale rates?
We do offer sliding scale rates. Discuss this with our referral specialist during your initial contact.
Do you offer video sessions?
We do offer video sessions. Request this during your initial phone call with your therapist.
How long is each therapy session?
This depends on which service you are receiving. Typically, individual sessions are 55 minutes, while couples and family sessions are 45 minutes. Shorter sessions are available upon request.
What therapy models do you offer?
Each therapist is trained in different therapy models. Some of these treatment modalities that we offer include Eye Movement desensitization and reprocessing (EMDR), parent-child interaction therapy (PCIT), cognitive behavioral therapy (CBT), and cognitive processing therapy (CPT). Your therapist will discuss treatment options with you during your first session.
If we are not in network with your insurance provider, you may be eligible for reimbursement for out-of-network services or to receive reimbursement through your FSA/HSA. Contact your insurance provider to understand your eligibility.
No Show/Late Cancel Policy:
In the event that an appointment is cancelled less than 24 hours in advance, the clients card on file will be charged a fee out of the respect of the clinician’s time as well as client’s that are in need of appointments.
Good Faith Estimate:
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.
As a strength-based and client-centered practice, we empower our clients to determine their own course of mental health treatment (including but not limited to: frequency of treatment, choice of clinician, length of service). It is not possible to know in advance how many sessions a person may need. Ultimately, as the client, it is your decision when to stop therapy.